Once upon a time LetteringDelights use a program called "The Creative Companion" and the file format we used with it was sold as .exe files.
Now we package our files in .zip files, as is the standard for most downloadable product on the web. A .zip file is a commonly used file format that compresses files to make them easier to download. There are many programs available online that allow you to unzip/extract these files, some are trial based or require a purchase and others are free. Most every device comes with a free way to access your files that are "zipped". In Windows, right mouse click over the .zip file and you should have options to "extract" the file. On a Mac, doubleclick over the .zip file.Take care where you are extracting the file. As you "unzip" a file, you will be given an option of where you want to store it. We suggest you keep all your LD product in one location on your computer. If you save your .zip files to that location, when you unzip the files, the products will organize themselves by product name.