Due to the nature of our products, we do not issue refunds or returns with the following exceptions:
If a product is defective and you tell us within 21 days, we will either provide a replacement that works in your environment or refund your money.
If you purchase the wrong version of a file (i.e. graphics rather than cut set) and tell us within 7 days, we will switch your order to the correct version at no charge.
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